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User Manual - Self Checkout (SCO)

Welcome Screen​

The self checkout opens up with a welcome screen, where the user can scan items directly tab the screen to go to the cart view. All colors and image can be configured to match the CI of the merchant.

Welcome ScreenWelcome screen.

Shopping Cart​

There are multiple ways of adding an item to the cart:

  • Selection in the menu
  • Scanning with an attached scanner
  • Entering the EAN or SKU in the dialog behind the search icon
Cart view landscapeCart view in landscape mode.
Cart view portraitCart view in portrait mode.
Item selectionItem selection from the categories.

Age Verification​

When scanning age restricted items, an attendant has to login and verify the age of the customer.

Age verificationAge verification dialog.
Logina as attendantLogin for the attendant can be done by username/password or by scanning a login QR code.
Age verificationAfter login, the attendant can verify the age of the user or remove the scanned item.

Special Items​

For special items, additional behaviour can be configured.

Sale stopItems which are marked as 'sale stop' can not be added to the cart.
Dimension inputIf configured, the dimensions (e.g. length, count, weight) have to be entered.

Customer Card / Loyalty Card​

If a customer card or loyalty card is configured for the merchant, the user can scan or enter it on the self checkout UI.

Customer card linkTab this link to register the customer card.
Scan customer cardScan the code on the customer card.
Enter customer cardEnter the code, alternatively.

Payment​

After hidding the payment button, the card payment can be done on the attached pament terminal.

Payment successThe payment success screen provides a digital receipt and the possibility for user ratings.

Attendant Mode​

To activate additional features, a cashier can log in at the self checkout. The login can either be done by scanning a login QR code. Alternatively, the login screen can be called up by pressing the bottom right corner of the screen for 5 seconds.

Attendant loginLogin with username/password after pressing the bottom right corner for 5 seconds.
Attendant viewThe attendant view has additional button for line items and cart discounts.
Attendant journal viewThe attendant can access the journal with all transactions of the device. E.g. for reprinting a receipt.
Attendant device configurationThe attendant can access the device configuration menu.
LogoutTo exit attendant mode the cashier must use the logout button.